Frequently asked questions

About sizes, your order and looking after your pieces.

Sizing and fit

True to size, from XS to L. Each product page says how the piece fits, relaxed, regular, fitted or oversized, and what size our model wears.

For fitted pieces take the larger one; for relaxed and oversized pieces the smaller one usually works. Write to us with your measurements and a stylist will help.

Hems and sleeves on our trousers and coats can be shortened by any good tailor. We leave enough fabric for it.

Orders and delivery

Orders placed before 2 pm leave the same working day. Delivery takes two to four working days in Europe and up to a week further away.

Free on orders over €200, and a flat €8 below that.

Write to us within an hour of ordering and we will change or cancel it before it is packed.

Returns and care

Return any unworn piece with its tags within thirty days for a refund or an exchange. Returns are free: we send you a label.

Every product page has the care line for its fabric. In short: wash less, cool and gentle, dry flat, and keep knits folded rather than hung.